Sunday, August 29, 2010

Building Web Reputation Or Content-Filtering Systems

Perhaps you looking into are building a social media site with user-generated content (UGC) to generate leads and drive revenue, if so you may also be looking into how you might build web reputation or content-filtering system [if only from a technical/web development standpoint].  After all, in order to really enable social commerce (to build upon what Blippy.com or Yelp.com or ePinions.com have done)  it is necessary to deepen the level of interaction among users, to make it possible to go beyond a circle of friends, to refer to reputable users for recommendations ... not all users opinions are equal; also, the value of users recommendation may vary with the subject material.

If you are serious about adding a reptuation dimension to your site, you really should look into the work of Eric Goldman [a lawyer w/ePinions.com] who has been a solid background in the research surrounding how reputation systems are regulated.  Eric's view  is that the word "reputation" is a complex and nuanced word AND, that treating both objects and people as having "reputations" does not work.  Eric's website and blogs are rich source of discussion of the deep academic literature on content filtering and user incentive systems far beyond beyond Dan Ariely's Predictably Irrational's descriptions of human psychology and quirks.

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